IT Support & Maintenance

Best-in-class IT support delivered by our experienced and certified engineers, with a focus on exceptional service.

Benefits of Managed IT Services & Outsource Technical Support

CommGate provide Small-Medium Enterprises (SMEs) a Managed IT Services with integrated IT technical support and help-desk, which frees SMEs from complications of software licensing, operations, administration, maintenance, management and scalability issues. SMEs can thus focus on its business and leave all the IT nitty-gritty to us. We empower SMEs to focus on their core businesses with technology-leverage and peace of mind.

Break & Fix IT Services

Preventive IT Services

  • Minimum purchase of 10 support tickets package
  • No monthly fee
  • Ideal for small-medium businesses for less than 10 computers
  • No need to hire IT staff
  • Easy on the business cash-flow
  • Use the ticket to install new computers or applications, administer your server or network, trouble-shoot your computers
  • Authorise CommGate to deal with your Internet Service Provider, IT equipment or software vendor to escalate all your IT support issues
  • No more “finger pointing” by vendors, CommGate will resolve all your problems for you while you focus on your core business
  • Get prompt technical support within same or next business day!
  • Monthly fee and customizable Service Levels or monthly support hours
  • Ideal for small-medium business with 20 to 100 computers
  • Get dedicated, reliable, certified and trained IT experts to work for you without the HR headaches to train or maintain an IT Dept.
  • No need to hire multiple IT staff for servers, network or security administration and management
  • Authorise CommGate to deal with your Internet Service Provider, IT equipment or software vendor to escalate all your IT support issues
  • No more “finger pointing” by vendors, CommGate will resolve all your problems for you while you focus on your core business
  • Get on-site technical support, remote support, telephone support and email support with same business day, with a 4-hours response time or less!

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