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Technical Support is only available for licensed CommGate systems with an existing support contract.

Systems which are more than 1 year old and does not have a support contract will only get software updates and security patches for a limited period of time.

 
Support Coverage
Support Portal
How to Open Support Ticket
Access Your Support Tickets 
Documentation
Howtos
   
Subscription to our Technical Support Contract provides you with commercial technical support, access to certified engineers to assist you with your server problems and peace of mind knowing that your system is regularly patched, your anti-spam, anti-virus, and other security modules are updated.

The CommGate Technical Support System requires a MyCommGate Gateway Service account. If you do not have your Password click here to reset your password.